Supporter Charter
Children’s Health Foundation Supporter Charter
Our pledge is to treat all supporters with openness, honesty and respect. When you consider making a gift to Children’s Health Foundation we make the following commitments to you – our supporters:
Commitments we make
- Be informed of the organisation’s mission and of the way the organisation intends to use donated resources.
- Receive appropriate acknowledgement and recognition in a timely fashion.
- Know the identity of the governing board, and that the board will exercise prudent judgement in its stewardship responsibilities.
- Expect that all relationships with individuals representing the charity will be dealt with professionally.
- Have access to the organisation’s most recent financial statements.
- Be informed, whether those seeking donations are volunteers, employees of the organisation or hired third-party agents.
- Be assured your gifts will be used for the purposes for which they were given.
- Only make a gift if you want to and we are happy to respect your decision if you tell us you don’t want us to contact you.
- Be assured that information about your donation is handled with respect and with confidentiality.
- Receive prompt, truthful answers to complaints you might have about the organisation.
- Be transparent, accurate and honest.
- Respond to e-mail, letters and telephone enquiries in a prompt and professional manner.
- Strive to minimise costs relating to fundraising activities.
- Adhere to the principles for a Supporter Charter as set out by the Charities Regulator and will comply with privacy requirements as set out in GDPR.
Compliance
As a charity seeking donations from the public, we comply with the Charities Institute of Ireland Triple Lock, which ensures transparent reporting, good fundraising and governance.